Limit Your Account

Deposit Limits

We encourage you to set a deposit limit to manage the amount of money that you can deposit into your account. Limits can be set for a 24 hour, 7 day or 30 day period and cannot be overridden.

You can decrease your deposit limits at any time and this will be applied immediately.

Before increasing your deposit limits carefully consider if you can afford to do so. Never decide to increase your limit because you have lost money and think that you will win it back by gambling more. If you wish to increase a limit you will need to wait 7 days before we action your request and then return to our site to confirm that you still want to increase it.

You can set, amend and confirm your deposit limits in the Responsible Gambling Controls section of Members by choosing Deposit Limits.

Reality Checks

To help you manage the amount of time you spend playing at bet365, you can set up a Reality Check alert on your account. Once set, a pop-up alert will be displayed as a reminder that you have been logged into your account for the specified period of time.

If you wish to receive the alerts more often any changes will be applied straight away, but if you wish to receive the alerts less often you will need to wait 24 hours before this is applied.

You can set or amend your Reality Check in the Responsible Gambling Controls section of Members by choosing Reality Checks.

Online Account History

To enable you to keep track of your activity, you can access a history of your transactions, deposits and withdrawals in our Members area and your balance is always visible in the top right corner of the page when logged in to bet365.

You can access your online account history by going to Services then selecting History when logged into your account.